Amazing AgencyPosted on 06/09/2018 by Louisa and Steven Black
We just wanted to thank you once again for all of you hard work over the past few months. We know it hasn't been easy but has been an absolute pleasure for the two of us to work with you. We can't wait to show you around once we've put our stamp on it (architect and builders coming round tomorrow to agree on plans 😊).
Amazingly swift and smooth!Posted on 07/08/2018 by Henry and Queenie Yim
Dear Sirs, After amazingly swift and smooth exchange contract, we feel that we should write to ask you to convey our sincerest thanks to James and Natalie for their extraordinary professional services provided to us all the way through from valuation to exchange contract. They are not just working extremely hard, efficient, honest and punctual, but also Natalie always tries her utmost to make it fair, easier and happier to both sellers and buyers. And her most impressive follow-up work with all parties involved including the solicitors and surveyors has a great contribution to the swift, successful and happy execution of the instructions from both sellers and buyers. Their 5-Star(+) professionalism has left us with no hesitation whatsoever to recommend to our neighbours and friends to enjoy their services. May we wish Richard James Estate Agents a continued success. Yours faithfully, Henry and Queenie Yim
Beyond all expectationPosted on 06/06/2018 by Mr & Mrs E Graff
Dear Richard I would like to start this letter with a basic thank you for all you have done to enable me to exchange in 2.5 weeks on the above property (which is pretty remarkable). You went beyond all expectation of the traditional Estate Agent even visiting the Council yourself to pick up documents which were holding up the exchange, needless to say giving us first option on a house before it went on the market. When i first visited your offices you told me you had a different way of working to the other agents. After that first visit i didn't hear from you for 2 weeks. I called and explained that i was receiving details from all the other local agents but you. You explained that when the right property comes i will let you know. True to your word, you showed me one property and 2.5 weeks i have exchanged. If i ever need to buy or sell another house even out of the Mill Hill area you will be my contact. All the agents seem asleep compared with you. A very big thank you Lisa and Elliott Graff